Cancellation & Refund Policy

Effective : July 2024

At Design Loft Sewing School, we strive to provide high-quality digital products and services. Since our products include digital Pattern Books and Sewing Courses, all purchases are considered final. Please read our Cancellation & Refund Policy carefully before making a purchase.

1. Order Cancellation

• Orders for digital downloads (Pattern Books, Sewing Guides, Online Courses) cannot be canceled once the payment has been processed.
• If you face any issues accessing your digital product, please contact us immediately at designloftsewingschool@gmail.com for assistance.

2. Refund Policy

As our products are digital and instantly accessible, we do not offer refunds or exchanges for:

• Change of mind after purchase.
• Incorrect product selection.
• Inability to use or apply the pattern due to a lack of sewing experience.

However, we may consider refunds or replacements in the following cases:

• Duplicate Purchases: If you accidentally purchase the same digital product twice, we will process a refund for the duplicate transaction upon verification.
• Technical Issues: If a purchased file is corrupt or inaccessible, we will provide a working version or issue a replacement.
• Non-Delivery of Product: If you do not receive the download link within 24 hours, please contact us for support.

3. Refund Process

If your case qualifies for a refund under the conditions mentioned above, please follow these steps:

1. Email us at designloftsewingschool@gmail.com with your order details and reason for the refund request.
2. Our team will review your request and respond within 3-5 business days.
3. If approved, the refund will be processed via the original payment method within 7-10 business days.

4. Contact Us

For any questions or concerns regarding this Cancellation & Refund Policy, feel free to reach out to us:

📧 Email: designloftsewingschool@gmail.com
📞 Phone: +91 7418836385
🌐 Website: chegnaitailoringschool.com